Amber Cooney

Musings of a 20-something in the heart of Texas, focusing on philanthropy, lifestyle, and the best Austin has to offer.

Filtering by Tag: Philanthropy

Big News.

Disclaimer: I am incredibly jealous.

As an undergraduate student, I felt as if I was all over the place: taking courses in political science, business, philosophy, and economics, all with the understanding that I wanted a career in the nonprofit sector. I longed for a program suited to my needs with a curriculum that made sense for someone entering the public sector after graduation. Bouncing around from department to department to gain the knowledge I needed was frustrating, especially when top-universities poured funding into graduate degree offerings and centers for philanthropy with no opportunities for undergraduates. As Michael Rosen blogged earlier today, the wait is over.

Indiana University’s Center on Philanthropy is in the process of creating a School of Philanthropy that will offer BOTH undergraduate and graduate degree options. A few weeks ago, the university awarded Bachelor of Arts Degrees in Philanthropic Studies to five students and have begun marketing the opportunity for freshman entering in the fall of 2012.

The curriculum is every nonprofit geek’s fantasy:

  • Economics of the Nonprofit Sector
  • Philanthropy and Literature
  • Learning through Giving
  • Religion and Philanthropy
  • Nonprofit Management and Leadership
  • Fund Development for Nonprofit Organizations
  • Phialnthropy and Civic Engagement
  • Giving and Volunteering in America
  • Philanthropy in the West

With more than 10% of the total American workforce (13.5 million people) employed by nonprofit organizations, the need for a specialized curriculum has emerged, and it is nothing shy of refreshing to see a university respond.

Groupon Grassroots

Every morning I receive at least 3 or 4 daily deal emails, whether from Living Social, Groupon, or some other likeness. Recently I was pleasantly surprised to receive a similar email from Groupon Grassroots. It's a daily deal donation site, offering a wide array of local and international campaigns to donate from.

The basic principal of sites like Groupon Grassroots is collective giving – small donations in large quantities bringing in huge sums for good causes. Although the page was created by a unique team separate from the developers of the deal site, Groupon’s branding can bring a new audience to the idea of daily donations. Currently, Groupon grassroots maintains a different database than subscribers of the Groupon coupon site, but with the reach Groupon achieved in such a small period of time, I can easily see how the Grassroots page could quickly grow.

I was impressed to see that 100% of donations go directly to not just the organization, but the specific program advertised on the website. This is a great motivator for donors who don’t want to support administrative costs or overhead.

Groupon Grassroots, along with similar sites, like Philanthropr, are encouraging signs for the future of collective giving and online solicitation. With social media sharing/posting opportunities via the sites, this is also a positive shift toward social media based philanthropy. Visit them on facebook and twitter for more info.

Terminate, then Reinstate

It has been a rocky quarter for Susan G. Komen for the Cure in the wake of the Planned Parenthood funding controversy. In the wake of the funding pull and reinstatement, several high-level Komen officials are stepping down.

Yesterday, the Huffington Post reported that three officials from Komen’s headquarters in Dallas resigned, in addition to the Chief Executive Officers of affiliates of Oregon and New York City. To top it off, the Washington Post released this afternoon that LaSalle D. Leffall, the Chairman of the Board, has left his post as chair (although he will remain on the board). These actions have shifted Komen’s founding board member, Robert Taylor, out of retirement.

The public relations backlash from the organization’s doubletake is running its toll on the remainder of this year’s budget cycle as well. Affiliates are postponing or cancelling events, and National Headquarters is undergoing an extensive internal budget review. Still, some affiliates are citing no significant change in donor relationships post-planned parenthood flip. Nevertheless, there is a growing sentiment among Komen and affiliates that confidence in leadership and mission needs to be reaffirmed.

While Komen continues to sort out messaging and donor relations in the wake of their conflict with Planned Parenthood, representatives from Planned Parenthood are meeting this weekend in Portland for their annual conference, Komen funding in hand.

Holiday Gifts that Give Back 2011

For anyone who has walked past the Salvation Army bell ringers or is finding their mailbox filled with donation pleas, you know that the holidays are upon us.  This time of year is typically the last push for many charities looking to solicit donors when they are feeling charitable. But, with budget cuts and joblessness seemingly plaguing the economy, it can be a tight year for our wallets.  I'm all for getting the biggest bang for my buck, so here are some great ways to give back and be philanthropic at the same time.

A while back I posted about some great food and beverage companies that donate portions of their proceeds to charitable causes, but you can get ideas just about anywhere.  In the December issue of Oprah magazine, she added holiday gifts supporting charitable organizations to her Favorite Things list, and below are ideas borrowed from abc news.  Along the same lines, Real Simple magazine also created a list of 10 gifts that support charities, from makeup to musical instruments. 

 Customize a sweet treat for the holidays by selecting from more than 100 toppings and then select one of three charities to benefit from your purchase atChocomize Chocolate Bars.  

 At Philosophy Bath Products, smile and smell great with Philosophy's charitable selections this season: Heart of the Season, Shower for the Cure, Joyful Heart and She Colors My Day. 

 Joan Hornig Jewelry's motto is "Philanthropy is Beautiful" and that's something to celebrate. The "Working Together" necklace from the "Tools for Giving Collection" is a unique favorite in sterling. Best of all, 100 percent of the proceeds from every purchase are donated to the charity of the buyer's choice.

 Created by another small business, Footzyrolls are great for around the office or on a long flight. Every pair supports the United Way.

Gloves can often be a "blah" gift, but fingerless, text-friendly "i-heart" gloves from Object Mythology will warm hands and hearts, as they benefit One Is Greater Than None, providing medical care to uninsured Americans in rural areas. 

The PBTeen offers a collection of beautiful pillows with powerful messages -- all benefitting a variety of causes.

Project Linus is great for "Peanuts" fans or anyone on your list who could benefit from the security of a cozy blanket. Every purchase benefits Project Linus, which delivers handmade blankets to sick kids.

A penny for your thoughts. The Penny Stones game gives the gift of conversation, and every stone is made in Ohio by people with disabilities.

It is always said that giving is better than receiving, and with these special gifts you can give something extra special to the person you care about while helping people in need. It can be hard to write a check or make a cash donation with all of the holiday anticipation surrounding Christmas morning, but just one thoughtful gift can make a world of difference.

 

World AIDS Day 2011

In 1981, my father had just begun to court my mother.  Teased hair and neon leggings were popular.  Professionals used notebooks, not netbooks. Belize became an independent country, and the first American test tube baby was born. It was also the year the first cases of AIDS were recognized within the United States.

Since then, more than 65 million people have been infected with HIV and sadly, more than half of that number have died.  In spite of the staggering losses at the hands of AIDS, powerful antiretrovirals and medications have made a world without AIDS a viable possibility.   Organizations like the Clinton Global Initiative, Project Red, and the Global Fund to Fight AIDS are battling to lower the prices of these drugs so they are accessible in developing nations. But despite their efforts, the stigmas and international scope of this disease make it an ongoing challenge to overcome.

Below is an excerpt from the speech Secretary of State Hillary Rodham Clinton delivered at the National Institute of Health in Bethesda.

“We’ve made a lot of progress together in the last 30 years. It hasn’t been easy. It hasn’t been without controversy. But it has been steady, and we have stayed the course as a nation. In these difficult budget times, we have to remember that investing in our future is the smartest investment we can make. And generations of American policymakers and taxpayers have supported the NIH, medical research, scientific work, not because we thought everything was going to produce an immediate result but because we believe that through these investments, human progress would steadily, steadily continue.Let’s not stop now. Let’s keep focused on the future.”

So how can you and I take action?

 

You're Not Going to Make Everyone Happy

Last night my nonprofit had several event-based fundraisers running simultaneously, one of which was a massive silent auction.  In an attempt to be as fair as possible we set a firm time for the auction to close, and as the countdown went under the five minute mark, I was ecstatic to see crowds of people peering at the bid sheets with pens in hand. 

At the end of the auction, I went and marked all of the final bids in sharpie and declared the winners.  What I didn’t know was that the final bid on an item was lower than the previous bid.  In my flurry of finalizing all of the auction items, I missed this mistake (partially because the bid sheets were facing the audience and I was marking them upside down), and declared the lower bid the winner.  Needless to say Mr. High bidder wasn’t a fan of mine.

It is a terrible feeling: that you’ve shorted the charity out of money, that a charity supporter is now itemless and upset, and that you did everything you could to avoid a situation like this and despite your best efforts, problems arose.

Sometimes it is tough not to take it personally, but I try to remember that I’m not going to make everyone happy.  There is no supernonprofit that does everything exactly how the donors and board and staff would like, and there is no fundraising event that goes off perfectly without at least a little glitch here and there. Charities are often understaffed and overworked, and remembering that even the behemoth international organizations face issues, makes me feel better about my tiny npo and all we have accomplished.

In the end, we were able to accommodate both bidders on the item, and while they weren’t 100% satisfied with the outcome, they both still donated to the cause and went home with items. The evening's fundraisers were successful, and a lot of good will come as a result of the funds raised.

When I'm feeling down about a situation like the auction glitch, I stop and glance over thank-you letters from beneficiaries or I look at last year's community report.  When you step back from the moment and look at the big picture, it makes the hiccups seem insignificant in the light of all the charity will accomplish.

You’re not going to make everyone happy, and that’s okay.

 

Central Texas Wildfires

In the midst of triple digit temperatures and a seemingly endless drought, Central Texas became the perfect environment for a series of devastating wildfires in the greater Austin area.  More than 29,000 acres in Bastrop alone burned, and this morning schools across Smithville, Leander, and Cedar Park opted to close their doors. Countless neighborhoods have been evacuated, and the estimates are inconclusive, but its been said that more than 600 homes have been destroyed. Below are donation opportunities as well as sheltering and information links to government agencies and noprofits collaborating to contain the fire(s) and help the victims.

Donation Opportunities

  • Austin Disaster Relief Network: Accepting cash donations, diapers, underwear, socks, bottled water and Gatorade 
  • Capital Area Food Bank: Accepting nonperishable food, bottled water, granola bars, peanut butter, and canned meats
  • Texas Wildfire Relief Fund: Provides equipment, training, fuel, food, etc. to firefighters fighting wildfires
  • Austin Christian Fellowship: Accepting donations of trash bags, work gloves, toiletries, non-perishable snacks, pet food, batteries, and bottled beverages
  • Austin Pets Alive: Hosting free adoptions of evacuated animals at locations throughout Austin and collecting donations of pet food, water bowls, and crates
  • Catholic Charities of Central Texas: Accepting donations of medical supplies, sleeping bags, toiletries, bedding, baby supplies, paper plates/napkins/cups, and other cleanliness supplies
  • American Red Cross of Central Texas: Accepting cash donations
  • St. Vincent de Paul: Accepting clothing donations
  • Rundell Business Park is accepting donations for Bastrop County (512) 332.8661
  • Faith Family Services: Picking up clothing and food donations to take to partner charities
  • Hill Country Bible Church: Accepting gatorade, snacks, and nonperishable items
  • University of Texas: collection drives are gathering goods in front of Gregory Gym for distribution from 11am-2pm daily
  • Dirty Dog Locations: Accepting dog and cat food, litter, pet toys, beds, towels, and animal crates
  • Bookpeople: Accepting cash donations at checkout to benefit the American Red Cross of Central Texas
  • Hays 4H: Accepting donations of toiletries, bed and bath linens for Bastrop families call Lt. Dennis Gutierrez at (512) 393.7877

Evacuee Shelter Locations & Support

  • KVUE’s list of Emergency Shelters
  • American Red Cross Shelter Listing
  • Those in need of crisis counseling in the wake of hte wildfires can call (512) 472.HELP for Austin Travis County Integral Care
  • Fire Victim Relief Hotline (512) 331.2600
  • American Legion in Bastrop is sheltering pets and livestock. In Steiner Ranch, the Austin Fire Department is helping to locate and search homes for missing family pets (follow @Disasteranimals on twitter for more information)
  • Travis County Evacuation Hotline: (512) 974.6199
  • Bastrop Fire Evacuation Hotline: (512) 332.8814
  • Home Away is offering reduced or FREE housing for wildfire evacuees
  • USPS urges fire victims to consult their local delivry post office for alternatives until they can establish permanent residence. Hotline: 800-ASK-USPS
  • United Way Hotline: 211

Travel & Evacuation Information

  • Hays County Fire & Evacuation Information 
  • As of September 6th, the fires are not affecting Austin-Bergstrom Airport, but traffic delays surrounding the area are to be expected (visit @AustinAirport on twitter for additional information)
  • As of September 6th, nonresidents will be asked to leave Steiner Ranch neighborhoods
  • As of September 6th, Austin will begin phase II water restrictions: no charity carwashes, no automatic irrigation systems after 10am and more
  • City of Austin officials are claiming the 911 system is overloaded with non-emergency calls, and are requesting that unless you are experiencing an emergency or see a fire not to call
  • Texas Forest Service: Road closures and wildfire updates
  • City of Bastrop: Official communication and local government updates on evacuations
  • FEMA information relating to the fires
  • As of September 6th, huge traffic jams are reported along 620 near Steiner Ranch
  • First responders can get free showers, food, and beverages at Dell Children's Hospital via the ER entrance (4900 Mueller Blvd. Austin) (512)324.0000 ext. 86557
  • Steiner Ranch has been re-opened and residents are able to return to their homes.  The Austin office of HSEM is routing victims though 311 for assistance.
  • As of September 6th, Highway 71W from Pedernales River to Fall Creek is now open.
  • As of September 6th Bastrop ISD will be closed for the remainder of the week
  • YMCA of Austin: Offering free child care for Bastrop area families with children that are potty trained

Austin Charity Spotlight: The Miracle Foundation

I’m really excited to spend a moment talking about the Miracle Foundation.I first met founder Caroline Boudreaux when she spoke to a small undergraduate nonprofit writing class I enrolled in.She was the fourth speaker in a line of other nonprofit executives and no one even came close to speaking as honestly and passionately as Caroline.Her story seemed to be the perfect nonprofit trifecta: passion for the cause, identification of a genuine need, and successful implementation of long-term change.

A far cry from the questionable adopt-a-child infomercials that take over my television at 4am, the Miracle Foundation passionately works to construct schools and orphanages in India – a nation with more than 25 million orphaned children.Providing quality educations and nutrition, the children taken in by the Miracle Foundation programs are increasingly more likely to attend college and break the cycle of poverty that has plagued India for centuries, all while growing up in a nuturing environment they wouldn't receive otherwise.

Perhaps I’m most impressed with how many avenues for participation the Miracle Foundation has at their disposal, especially considering their international scope.Donors can make a straightforward contribution, or have continued involvement by sponsoring a specific child.Volunteer opportunities in India allow supporters to visit orphanages and visit the children they’ve sponsored.Photos and art crafts are sent back from India to the organization, and the successes of the students in school are put on prominent display.This charity is 100% about the kids, and making an impact in a part of the world often forgotten.

Years after I first heard Caroline speak, I was planning a youth leadership development conference and I decided that our attendees should hear her story.I was thrilled that she agreed to come, and to see the local teens I’d been working with for so long respond to her story the same way I did was incredibly touching.I was especially impressed to learn that she had recently appeared on Oprah and CNN, and amidst all of this national acclaim for her work, she still took the time to come to a local event and talk to forty kids.

But that’s just how Caroline rolls. After leaving her successful corporate job to help save the world, Caroline’s Miracle Foundation continues to be remarkably strong. Below is a link to the charity’s blog, where “ambassadors” and other volunteers share their heartfelt experiences volunteering and making a difference in India.

How to Let a Volunteer Go

"You’re Fired."

On the rare occasion I watch The Apprentice, I can’t help but fear Donald Trump, particularly when he points his finger and publicly fires employees.  In the nonprofit world where most of my staff consists of volunteers, I doubt such a display would be appreciated.  In fact, the dream scenario in the public sector is that volunteers will mesh with the organization and stick around until they move, retire, or just can’t participate any longer.  No volunteer manager wants to let a volunteer go, but it happens.  I wish I could say that I haven’t had to sit on the other side of the table and play the role of big bad Donald Trump, but I have, and here is what I’ve learned from it.

How to Prevent Volunteer Problems from Taking Place:

  • Job Descriptions – Always have job descriptions for volunteers, just like you would employees or interns.  Volunteers appreciate structure, and when they know what is expected of them and what the organization’s needs are, the best candidates can be selected to fill voids based on specialty and skillset. A common scenario of job descriptions benefitting an organization often occurs when elderly, retired individuals decide to volunteer their time.  Many are not acclimated to technological environments and have difficulty with technical data entry, email communication, etc. and many will leave if these tasks are all they are given.  Simply adding computer skills, word processing, etc. to the job description will allow them to explain that they would feel more comfortable answering the phone or providing more hands on services.  Job descriptions also help prospective volunteers wade through misconceptions about the organization.  While I was managing volunteers at the American Red Cross, many volunteer prospects thought they would be drawing blood or putting out house-fires, when the needs and mission were completely different.
  • Mentorships – Employees are usually eager for the help and support volunteers provide, and allowing hands on training will not only benefit the volunteer, but will improve the communication skills of the employee.  Volunteers don't learn the same way, and having supervision, someone to answer questions, and a reference source will allow for the volunteer to ask questions, have positive reinforcement, and resolve any issues they may have.  
  • Think like HR – Volunteer managers often double as human resource officers because they must provide confidentiality and unbiased opinions when working with volunteers.  Some volunteers want to contribute despite learning disabilities or physical barriers, and there may be a variety of items they want kept private.  Above all, volunteer managers need to create a sense of confidence in the volunteers, especially when they trust us with personal information.  If they know we respect their privacy, they will come to us if things aren’t going according to plan or conflicts arise.  Its naive to assume everyone is going to get along, and its in the best interests to detect a problem as soon as possible, and this will only happen if the volunteers trust their volunteer managers.  

Creating a System of Evaluation and Investigation if Problems Persist:

  • Be clear about expectations – it is easy to issue a "warning," and many volunteers want to improve their skills and resume by participating with a nonprofit, so they will be open to constructive criticism.  Gauge responses with the situation, and no two will be alike.
  •  Create as unbiased of a situation as possible – Don’t ever let a volunteer go on the word of a colleague, hearsay from other volunteers, and don’t make the decision alone, if for no other reason than to protect the organization’s liability in the matter.  If the situation is controversial, consider bringing in a panel of other volunteers to assess the situation, and if nothing else, maintain accurate, written records of events as they take place.  Print out email necessary support (emails, etc.) and log any issues in the volunteer’s file, just as Human Resources would for an employee.
  • Treat all volunteers the same – By creating a system of investigation and neutrality, volunteer managers are able to treat volunteers the same, regardless of time with the organization, or what the particular issue is at the time.  Sometimes, particularly if the volunteer manager is close with the volunteer in question, favoritism can come into play.  Keeping the decision out of a solitary set of hands will balance the decision, and ensure that you aren’t incurring legal issues for the organization.

If all else fails, let them go Respectfully:

  • Be clear about the justifications for their firing.  Don’t use vague terms or beat around the bush. I'm not suggesting that we be abrupt or harsh, but referring to the specific reasons 
  • Be ready with alternatives.  By now the volunteer manager should be aware of the skills and interests of the volunteer, and while they many not be a fit for your organization, we don’t want to discourage them from donating their time and contributing to the community.  Have a list of resources ready to go whereby the volunteer can apply or contribute. Leaving a volunteer high and dry is the worst feeling possible, particularly if the volunteer has provided services for an extended period of time.
  • Recognize their service. If the organization provides recognition for years of service, provide the volunteer with the recognition for the coming year, if appropriate for the situation.  By recognizing their contribution (assuming the situation isn’t reflective of their entire service history).  This small token will allow the volunteer to feel as if the organization appreciates them, and it will reflect well on your organization.
  • Be clear and put it in writing. Provide a letter to the volunteer indicating your appreciation of their service and your regret of termination.  Word it carefully, and try to keep it as standard of a letter as possible for all volunteers who end up in this situation.  Just doing a simple google search provides sample letters, and this will keep the termination meeting brief, moderately formal, and will avoid negotiations or argumentation.  Have it signed by multiple parties if possible, the more the decision seems unanimous and less of a personal attack, the better. 
  • Be ready for a bit of backlash.  Not everyone leaves happily or peacefully (if everything was hunky-dory, we wouldn't be letting a volunteer go).  From social media to recruiting friends to express their anger, some volunteers will take it personally.  If situations have escalated to the point where we're letting someone go, chances are they've seen the writing on the wall.  Many volunteers will simply resign, but others will put up a fight, and anticipating backlash can make the situation easier on the staff.

Unfortunately, not everyone finds their perfect fit in an organization, and when a volunteer detracts from a positive work environment, or hurts morale, the best alternative is to let them go and hope that they mesh with another organization.  Volunteers are free help, and nonprofit organizations would not exist without them, but if the high maintenance ways of one particular individual cost the organization time and money, sometimes letting them go is the only way out.  We may feel like a cruel version of Donald Trump, but in the end we are doing what is best for the volunteer and the organization, and that’s our job.

 

Can the arts survive?

In the midst of education budget cutbacks and a decline in overall nonprofit giving, can the fine arts survive, or will it be another casualty of an unstable economy?

Nonprofit Quarterly released an article discussing more than $900,000 cut from some of the most longstanding and prestigious cultural institutions in Detroit: the Detroit Institute of the Arts, the Detroit Historical Museum, and the Eastern Market, equating a reduction of roughly 75%.

Meanwhile, in smalltown Pennsylvania, after Governor Corbett’s dramatic cutbacks in state education funding, several school districts have turned to staff layoffs and budget cuts, with one of the easiest reductions has been to cut back the arts staff, from band directors to elementary art teachers.  Already overworked staffs are seeking to maximize their impact with barebones budgets by simultaneously teaching multiple age levels, driving long distances to cover elementary, middle, and high school levels, even utilizing a single instructor to teach district-wide.

These circumstances don’t seem overwhelmingly optimistic for the future of arts.  Yet, some big names are coming out for arts advocacy, starting at the White House.  Melody Barnes, Director of the White House Domestic Policy Council posted on the White House Blog about the importance of a well-rounded education system, and emphasized the importance of the arts:

“Education is one of our nation’s most important investments. And an education without the arts is incomplete.  As a candidate, when President Obama spoke about remaining competitive in the global economy and the importance of innovation, he said that meant not only teaching our children science and math skills but also encouraging them to think creatively and be rewarded with all that comes with being engaged in creative endeavors: the awareness that comes with self-expression; the sense of strength that comes when you share your authentic voice; and a fresh, innovative perspective on problems of all stripes when you’re using all of your brain. Failure to invest in a well-rounded education for our children will thwart our efforts to lead in a new economy where critical thinking and creativity will be the keys to success.

Ms. Barnes’s blog post reiterates the findings of the President’s Committee on the Arts & Humanities, whose 2008 report on the Arts found that low income students who participate in arts education programs are 3 times more likely to have high attendance and are more likely to perform academically like high income students.

Who can keep the arts alive?

Charities

In most cases, nonprofit arts advocacy organizations are beginning to bridge the gap between a funding hole and teh arts needs of the community.  P.S. Arts creates arts curriculums designed to empower teachers and help schools offer dance, theater, music, and visual arts.  By implementing resident teaching artists into schools, they are providing arts instruction where states have fallen short.  Along a similar stride, MusicianCorps provides fellows the opportunity to create and teach students in a unique setting, mixing apsiring artists with one another.

Millennial Donors

Just as Greenpeace, the World Wildlife Federation and PETA have begun soliciting full time students and recent grads, so should the arts.  The younger crowd (young professionals ranging from 20-35) are increasingly more cause oriented and socially aware.  Even if they give in smaller increments (say, a one time gift of $10) it still has the potential to have a greater impact if they tweet about their donation and start a small butterfly effect. Because of this, organizations are seeking direct participation from younger donors by making the donation process easier than ever before.  Many organizations are implementing twitter and facebook donations, tacking donations onto ebay purchases, initiating text to donate campaigns, and even partnering with major corporations to receive a portion of proceeds from product sales.

While the Detroit Institute of the Arts and other arts organizations are forced to do more with less, the good news remains that their doors are open, buying the organization, and the arts as a whole, time while charities and proactive campaigns seek to maintain survival.

 
(photo credit: ServiceArtist.net)

The Ultimate Blend: Consolidation & Merger

Recently, Ephraim Gopin discussed the difficult decision of a nonprofit shut down and the alternatives to halting services. His post got me thinking about how resistent charities can be to change, even in face of dire financial situations.  Businesses merge, divide, fall apart, and rebuild with an eerie sense of regularity, but nonprofits seem to stick to their guns, even if that means providing services just as they did during the Civil War.  By the time a charity has to close its doors, several opportunities to merge and consolidate are missed, and that leaves ones less group of passionate folks out there helping people.

In most circumstances, unless an organization lacks the funds to continue operations, nonprofit executives are hesitant consider consolidation, merger, or transfer of services.  In 2009, I performed research surrounding duplication of services for the Clinton Global Initiative University, and what I found was both striking and frustrating.  In a town with approx. 6,000 diagnosed or affected by AIDS, more than twenty charities, medical clinics, and treatment centers offered services to this demographic.  Competing in the same donor pool, these organizations maintained a 30% rate of duplication in the services they provided.  It seemed to me like these groups weren’t collaborating with one another, instead stretching donors too thin with solicitations from multiple nonprofits supporting the same cause. 

My question was then and continues to be, “Why not think about merging or consolidating as a way to better serve rather than as a way out of a financial blackhole?”

When to Consider Consolidation or Merging

The entire premise behind a charity is to provide services that meet a specific community need.  We shouldn’t be opening food banks beside soup kitchens and churches already feeding the same community unless a need isn't being met.  Overlaps in provision of service create unnecessary expenditures in marketing the distinction between multiple organizations, production of materials, training, staffing, and much more.  Often consolidation and merging is seen as a last ditch effort for nonprofit survival – when funding an grants fall short, combing efforts with a similar organization can keep a nonprofit’s head above water.  The unfortunate circumstances often involve waiting until the well is too dry to even merge, and layoffs or shut down end up as the only option.  Merging or consolidating should be seen as a partnership rather than a last ditch takeover.  Realizing the benefits of merger early on can allow for rebranding, marketing, and expansion of services for both organizations. Hannah Breeze Gregory wrote a brief article for the Philanthropy Journal on merging, stressing that consolidation allows nonprofits to thrive.

What happens to the Board of Directors?

There are several ways the board of directors will transition after a consolidation/nonprofit merger.  The Nonprofit Quarterly recently released an article about two York, Pennsylvania organizations whose merger maintained the entire board of directors, but altered their roles and structure. The first point to make when it comes to the board of any organization is that done correctly, boards are the most valuable asset a charity has.  Speaking in the most general terms, nonprofit board members are affluent, connected individuals who are volunteering their time and effort because they are passionate about the cause . Boards are links to in-kind partnerships, future donor relationships, and a way to build a stronger volunteer base: from young professionals organizations to high school volunteer clubs, board members are able to parlay their skills into a variety of assets, so retaining as many as possible is crucial to the success of the merged nonprofit.

Retaining Donor Confidence

When charities change or consolidate, it can intimidate donors, who identify sudden change with a failed ability to manage resources.  Keeping donors informed and retaining their confidence throughout the merging process is the best way to ensure their continued support.  Focus on the positives and justify the merger not as an economic decision, but as a streamlining and enhancing of services. Technology has stepped in to do the legwork – never underestimate blogging, tweeting, and the ever-present nonprofit newsletter to educate donors on new staff members, new leadership, and how great the new programs are.  At the same time, putting a few dollars aside to keep things the same for a while won’t hurt.  Pay to keep mail forwarding activated or keep the donation post office box open for longer than you’d expect, that way even annual donors have the opportunity to learn about the changes before sending in their holiday contribution.  Even little additions like writing special messages beside the signature on donation request direct mailings can impress a wavering donor. 

Does this Work?

Yes.  In Austin, two nonprofits serving the elderly population merged and created a new organization.  A huge portion of the staff stayed on board and the new organization was marketed as a new entity with a wide array of experience and services.  I’ve also read about some large national organizations absorbing smaller nonprofits and adopting them as affiliates.  Another key point to touch on is that two organizations don't need to merge entirely to be effective. Collaborating on one area of service can still cut costs, allowing that particular service to be more effectively marketed or staffed.  Sharing the burden instead of duplicating the expenses can truly get to the heart of what charities are trying to accomplish.  I like to think of consolidation as blending: taking two great things, mixing them together and working out all of the tough bits to end up with something smooth.

Sports and Philanthropy: Team Player

Before my hire as the founding director of a professional sports team’s charity, I had no idea just how active the professional sports world was in the field of philanthropy.  Now, I can’t think of a team, regardless of sport or level, that doesn’t perform charitable work.  Logically the connection makes sense to most; they assume professional athletes have high salaries and dole out dollars from their own pockets to look good and serve as role models, but the realities of charity in professional sports are quite different from what we read or hear about.

Misconception #1 – No one needs to donate to a professional sports team; they make enough money from ticket sales or donations from players.

In many cases (not all, but in most) the charities associated with sports teams are separate entities entirely.  Sure, they share staff with the team but not funds.  On designated occasions, they may interweave, but not generally.  This leaves the team charities to be self-sustaining, and many do so through in game fundraisers and auctions involving memorabilia.  If they solicit donations, they aren’t attempting to swindle you.  Just like any other registered 501c3, these charities can issue tax receipts and provide proof of their nonprofit status.

Misconception #2 – They must not be doing a lot, I never hear about them in the news.

In today’s up-to-date, in-your-face news market, sports teams are hoping to generate interest in their athletics, to spur ticket sales and revenue.  Sometimes particular events will make headlines, but for information on the daily successes of the charity, visit the team’s website, facebook, or simply google the charity.  I think you’ll be pleasantly surprised at the level of work they do.

Misconception #3 – If the charity is affiliated with the team, my ticket price helps.

Not true.  Sometimes teams will inflate ticket prices for the benefit of a particular cause, but they’ll provide loads of notice on that.  Otherwise, your ticket price goes to other important assets, like keeping the lights in the arena on.

…So how are team charities set up?

There are a variety of ways team charities are set up.  While some are foundations that donate funds to several charities, others are simply community relations branches that coordinate between nonprofit beneficiaries and the team.  The largest reason for not creating a separate entity is the need to consolidate staff – community relations and marketing overlap enough that the need for separate hiring is unnecessary, not to mention that the legal fees of creating a registered nonprofit are between $4,000 and $8,000.

…So what do they do?

Charities linked with professional sports teams help the players engage in the community, whether through appearances, autograph sessions, benefit events and fundraising efforts, or helping the individual players create their own foundations for their passions and causes.  In addition, many charities utilize the fans for social good, like Hockey Fights Cancer, and NFL Charities, which fundraise and donate grants to various causes.  To make a long story short, they work like a traditional nonprofit but have the added bonus of professional athletes ready to lend a hand.

…Can I volunteer?

I know that above I mentioned that they function a lot like a typical charity, but volunteering presents some interesting challenges.  Many teams don’t have office space for full time staff and a few interns, let alone a volunteer force.  Another factor are the fans – team charities have to ensure the security of their players, coaches, and staff, making it difficult to recruit and screen volunteers.  Another difficulty is pairing volunteers who are passionate about the cause with the volunteers who just want a glimpse of the locker room or their favorite player.  Some are very restrictive with volunteers, while others allow the community to participate.  No organization wants to turn away willing participants, so there is no harm in checking in with the specific team’s organization to see if they have a need you can meet.  You never know, you might have the skills they need.

…What now?

I strongly encourage you to think about your favorite team(s) and visit their websites and look for tabs like community, foundation, charity, or community relations.  You’re bound to find a wealth of information about philanthropic work you may not even know existed.